Chargé(e) de clientèle administratif (ve) - CDD

Handle consumer inquiries via phone, email, and in-person visits, providing tailored advice on billing corrections, payment methods, and digital services while managing financial hardship cases with social organizations. Process written requests, track debt collection efforts, and monitor contractual campaigns including notary inquiries and CICI compliance checks. Resolve anomalies from utility readings and alert management regarding procedural difficulties or consumer complaints. Ensure data accuracy and traceability within the consumer information system while adhering to ethical, compliance, and security procedures. Requires strong written communication skills, relationship management abilities, and proficiency in office tools or Google Suite. Join Veolia's Consumer Pole starting September 1, 2026, for a one-year contract.