Chargé de support administration et opération client

Analyze and qualify client requests, then dispatch and route them to relevant stakeholders. Provide responses and solutions to fleet managers and drivers throughout the vehicle lease contract lifecycle. Resolve complaints and disputes while processing daily emails, queries, calls, and other client or supplier solicitations. Actively contribute to meeting service quantitative and qualitative targets. This six-month fixed-term contract is based in Schiltigheim, with up to two days of remote work per week.