Chargé de recouvrement amiable H/F

Manage a portfolio of delinquent tenants by contacting them via various channels to assess their situation and propose tailored solutions for rent payment and housing aid. Process administrative requests, update digital case files, and oversee friendly recovery plans including payment schedules and automatic deductions. Collaborate with local teams and social partners to facilitate resolution while contributing to portfolio analysis and activity reporting. Based in Douai for a one-year apprenticeship starting September 2026, this role supports Norevie's mission of building quality housing for all.