Chargé de Réclamations Clients et Médiation (F/H) - CDI

Analyze Level 2 claims across all business units (excluding AFER) and draft tailored responses while assessing root causes and corporate liability. Execute arbitration mediation requests with committee support, implement corrective actions, and manage GDPR data access requests within regulatory deadlines. Contribute to continuous improvement of products, procedures, and tools while maintaining strict adherence to evolving regulatory obligations. Based in Bois-Colombes, this full-time role requires a senior legal background with strong written communication skills. Joining Abeille Assurances offers a comprehensive benefits package, internal mobility opportunities, and a commitment to diversity within the fifth-largest French insurance group.