Channel Sales Support Agent
Remote · France
Job Summary
Channel Sales Support Agent serves as the operational backbone for independent contractor sales teams in the field, acting as main point of contact for UK and Europe sales teams, delivering product knowledge, pricing information, sales collateral, and technical guidance; coordinating with internal teams to resolve sales inefficiencies, maintaining sales documentation and playbooks, and processing commission calculations in coordination with finance. Requires 1–2 years in sales support or related roles, experience with CRM systems, Google Workspace and AI tools, knowledge of B2B sales processes, and fluency in French and English. The role emphasizes relationship-building, problem-solving, proactive initiative, and close collaboration with contractors to enable their success across UK and Europe.
Required Qualifications
- 1–2 years in sales support, channel management, technical support/implementation, or customer service
- Experience with CRM systems (Salesforce, HubSpot, or similar)
- Proficiency in Google Workspace and AI tools
- Familiarity with B2B sales processes and sales cycle management
- Basic understanding of sales reporting and analytics
- Fluency in both French and English
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