Channel Program Manager
On-siteSydney, New South Wales, Australia
Job Summary
Own the structure of partner programs including resellers and agents, defining operating models, value propositions, and compensation frameworks. Manage governance processes for territory management, deal registration, and forecasting while collaborating with regional leaders to source, screen, and negotiate prospective partners. Define onboarding experiences, monitor readiness, and develop training needs by partnering with internal groups on collateral and assets. Centrally manage performance reporting on pipeline generation, conversion rates, and bookings, proactively addressing underperforming partners. Own CRM/PRM system requirements, workflows, and program-level analytics to drive data-informed decisions. Maintain high-quality relationships with key channel counterparts to accelerate time to value and support business development activities.
Required Qualifications
- Proven track record in developing, implementing and growing partner programs
- Strong leadership skills
- Excellent relationship-building and communication skills
- Strong strategic thinking and analytical skills
- 10+ years experience in channel sales and/or channel management
Desired Qualifications
- Preferred if this includes non-English speaking markets
- Background spanning Defence and Commercial customers
- MBA beneficial but not required
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