Channel Development Director
$105,700–$245,700 year
HybridSan Ramon, California, United States
Job Summary
Manage the sale of Five9 products and services with a team of Channel Directors across 15+ National and Global partners. Drive business plans for Global Partners to scale services and develop a robust ecosystem, while establishing engagement models for ISVs and development partners. Identify and expand critical relationships within the partner community to accelerate growth by recruiting Consultants and Technology Advisors. Develop and deliver partner training and enablement programs throughout the customer journey lifecycle. Structure and negotiate partnership agreements that lead to incremental value and capabilities for adding new partners. Align closely with Five9 Sales to represent partner interests and elevate visibility internally and externally. This role requires 10+ years of experience in software sales and partner development.
Required Qualifications
- Proven experience working in a dynamic team focused on building exponential growth
- 10+ years of experience in software sales, partner development, or business development within a cloud-based environment
- Emphasis on software sales
- A demonstrated ability to establish, maintain and grow business relationships successfully, with an emphasis on sales and partner processes
- Strong operational and analytical skills
- Ability to describe trends and provide insight from KPI's
- Strong strategic thinking with a penchant for action and results
- Excellent project management and creative problem solving skills
- Exceptional communications skills, with a proven capability for public speaking, professional writing and active listening
- Bachelor's degree or equivalent years of relevant work experience
- Travel required up to 75%
- Must have software/SaaS experience
Desired Qualifications
- Experience with and knowledge of Contact Center solutions and/or VoIP
- Experience with Technology Solutions Brokers, National Partners and/or Service Providers in cloud collaboration – CcaaS, UCaaS preferred
- Experience managing partnerships with consulting firms or systems integrators for an enterprise SaaS software solution
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