Channel Account Manager (Various Levels) — Australia | Pax8
On-siteSydney, New South Wales, Australia or Adelaide, South Australia, Australia
Job Summary
Build deep, trusted relationships with partner owners and executive stakeholders to align Pax8 solutions for revenue growth. Create and execute multi-quarter account plans that drive broader adoption and increase share of wallet across managed service providers. Lead portfolio-level go-to-market activations, manage retention through risk mitigation, and deliver accurate forecasting while maintaining disciplined CRM hygiene. Orchestrate cross-functional enablement to unblock partners and convert opportunities, sharing market insights to influence internal priorities. Mentor junior team members and support channel community-building efforts.
Required Qualifications
- Substantial experience managing high-value B2B channel relationships ideally across managed service providers, cloud marketplaces, vendors, or adjacent channel ecosystems (including telco)
- A proven consultative approach: you can uncover partner goals, navigate multiple stakeholders, and turn complexity into clear commercial plans
- Strong understanding of managed service provider business models, partner economics, and what drives adoption, churn, and long-term partner growth
- Confidence running executive conversations, presenting strategic plans, and leading Quarterly Business Reviews with credibility and momentum
- High operational discipline: forecasting accuracy, pipeline rigour, and Salesforce hygiene that leadership can rely on
- A 'get up and go' mindset - entrepreneurial, proactive, comfortable creating momentum with the tools available, and energised by change
- Community-builder instincts - bringing partners together, activating events, and showing leadership in the channel
- Willingness to travel for partner visits and industry events as required
- To fulfil this role, you must hold valid right to work in Australia
- As part of these checks Pax8 will request ID verification, reference requests and qualification checks
Desired Qualifications
- Master's degree preferred
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