Change Management Specialist
$120,000–$135,000 year
On-siteFairfax, Virginia, United States
Job Summary
Develop transition management plans and change strategies for assigned healthcare initiatives, including assessments, communication roadmaps, coaching plans, and resistance management protocols. Create actionable deliverables that turn change strategy into site-level adoption while evaluating user readiness and integrating activities into project plans. Identify and manage anticipated resistance among clinical and operational staff, support senior leaders as change sponsors, and define success metrics to monitor progress across sites. Manage stakeholders, track adoption risks, and escalate issues as the VA scales the Oracle Health Federal Electronic Health Record.
Required Qualifications
- Bachelor's degree (BA/BS)
- Minimum of six (6) years of relevant professional experience
- Demonstrated experience managing change and transition within healthcare organizations, programs, or projects
- Experience producing communication plans, roadmaps, coaching plans, training plans, and resistance management plans
- Experience completing change management assessments and defining change strategy
- Demonstrated ability to identify and manage resistance and to evaluate user readiness
- Strong written and oral communication, presentation, and facilitation skills
- Knowledge of SharePoint Online, Office 365, Power Apps, Power Automate, and Power BI at an expert level
- Authorized to work in the U.S. indefinitely without sponsorship
- Ability to obtain and maintain a VA Low/NACI background investigation
Desired Qualifications
- Prosci certification
- Experience applying Prosci and change management in a union environment
- Experience supporting electronic health record deployment or Oracle Health (Cerner) adoption
- Experience supporting VHA or a comparable federal health organization
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