CFJC Agent III Bilingual
On-site · Rancho Cordova, California, United States
Rancho Cordova, California, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Bilingual CFJC Agent III handles inbound/outbound calls for selling or donating vehicles, builds quotes and processes vehicle purchase orders following documented scripting, and addresses customer inquiries about vehicle sales, donations, store information, parts pricing, and inventory. The role collaborates with store personnel and other contact center teammates to resolve requests and maintain performance standards in a fast-paced environment.
Required Qualifications
- High school diploma or GED required
- 2 years recent call center experience preferred
- Ability to fluently speak English required
- Bi-lingual English/Spanish
- Good verbal and written communication skills
- Dependable attendance record with good work ethic
- Solid computer and keyboarding skills
- Organized with attention to detail
- Ability to work in a fast paced environment
- Ability to multi-task
- Available to work varied shifts, Sunday through Saturday, 5:00am to 6:30pm
- Must be able to pass a drug screen and background check
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