Certified SUD Program Coordinator
$49,920–$62,400 year
On-siteCa, Provinsi Jawa Tengah, Republic of Indonesia
Job Summary
Oversee daily administrative operations of the outpatient SUD treatment program, managing referral systems, intakes, and assessments to ensure timely participant access. Supervise clerical staff, conduct regular client record audits, and prepare outcome reports to maintain compliance with county, state, federal, and Joint Commission requirements. Coordinate communication across healthcare providers, courts, probation departments, and community organizations while addressing operational issues and participant grievances. Develop policies and procedures, track key performance indicators, and support culturally responsive engagement strategies for diverse populations including youth experiencing homelessness and justice-involved individuals.
Required Qualifications
- Current Certified SUD Counselor certification through CCAPP, CAADE, or CADTP
- Valid driver's license with a good driving record
- Reliable transportation
- DOJ, FBI, and Community Care Licensing (CCL) background clearance
- Completion of 40 hours of in-service training per year
- CPI certification within the first month of employment and annual recertification thereafter
- First Aid/CPR certification within two (2) months of hire and ongoing renewal
- Completion of required basic curriculum and ongoing continuing education
- Maintenance of valid professional licenses and Drug and Alcohol certification, as applicable
Desired Qualifications
- Certification or degree in public health administration, medical office management, healthcare administration, or a related administrative field
- At least two (2) years of experience in behavioral health, social services, public health administrative support, healthcare operations, or related administrative systems
- At least one (1) year of experience supervising others
- Knowledge of SUD treatment, healthcare, behavioral health, social service systems, and public benefit programs
- Familiarity with Drug Medi-Cal, SAPC billing and policies, DHCS, Joint Commission, grantor, and stakeholder requirements
- Experience working with vulnerable populations, including youth experiencing homelessness, justice-involved individuals, individuals with co-occurring disorders, pregnant and parenting participants, LGBTQ+ individuals, and other diverse communities
- Strong interpersonal, organizational, communication, documentation, and time management skills
- Ability to work collaboratively with healthcare providers, government agencies, probation departments, community organizations, and multidisciplinary teams
- Proficiency with electronic health record systems
- SAGE/PCNX
- A culturally responsive approach to participant care, with a commitment to equity, inclusion, and trauma-informed service delivery
- The ability to work independently, exercise sound judgment, and manage multiple priorities in a fast-paced environment
- Strong understanding of administrative workflows, referral coordination, intake processes, and outpatient treatment operations
- Ability to interpret and apply regulatory, billing, documentation, and program compliance requirements
- Skilled in data collection, reporting, auditing, and supporting continuous quality improvement
- Excellent relationship-building skills with internal teams, community partners, referral sources, and public agencies
- Ability to maintain confidentiality and handle sensitive participant and program information with professionalism
- Strong problem-solving skills and initiative when procedures are established but conditions change
- Comfortable working in an environment with frequent interruptions while maintaining focus and accuracy
- Commitment to trauma-informed, culturally responsive, strengths-based, and participant-centered care
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