CERTIFIED MEDICAL ASSISTANT FAMILY MEDICINE SANTA ROSA

Job Summary

Required Qualifications

• •High School Diploma or GED
• •Graduate of an accredited Medical Assistant program
• •Minimum of 1 year medical assistant work experience in a hospital or medical clinic setting
• •Current certification as a registered or certified medical assistant
• •Must be computer literate
• •Current with BLS/CPR
• •Bilingual (English/Spanish)
• •Current valid Texas driver's license for the appropriate type of vehicle
• •Texas Liability insurance
• •Verified driving record with law enforcement
• •Ability to bend, stretch, stoop, stand, sit, and lift 20 lbs
• •Ability to work in a fast paced environment
• •Ability to work with medical equipment to include but not limited to: electronic and manual vital signs measurement, auditory and visual examinations, oxygen and suction apparatus, peak flowmeter
• •Ability to read, write and speak in a clear, accurate and professional manner
• •Understanding medical terminology
• •Ability to interpret and translate for the provider when necessary
• •Ability fully comply with the enhanced infection control requirements of the clinic
• •Ability to maintain a flexible work schedule
• •Ability to maintain an effective and professional working relationship with the public and co-workers
• •Ability to maintain client, office confidentiality and abides by confidentiality expectations and HIPAA guidelines
• •Ability to examine documents for accuracy and completeness
• •Ability to complete basic/intermediate math computations and medical math conversions
• •Ability to communicate concerns to appropriate personnel using tact and diplomacy
• •Ability to prepare records in accordance to detailed instructions
• •Ability to maintain an effective and professional working relationship with the public and co-workers
• •Ability to work in a fast paced environment
• •Ability to work with medical equipment to include but not limited to: electronic and manual vital signs measurement, auditory and visual examinations, oxygen and suction apparatus, peak flowmeter
• •Able to bend, stretch, stoop, stand, sit, and lift 20 lbs
• •Must be able to lift 20 lbs
• •Must be available for extended hours or other variations of the usual shift
• •Must be able to provide transportation
• •Must be able to float to a different department if needed
• •Must be able to administer medication as directed by provider (oral, subcutaneously, or intramuscular)
• •Must be able to administer vaccinations
• •Must be able to perform procedures (EKGs, breathing treatments, ear lavages, etc.)
• •Must be able to perform patient testing and reporting as assigned
• •Must be able to perform routine waive tests with accuracy and precision under minimal to no supervision
• •Must be able to maintain adequate stock levels
• •Must be able to run controls, monitor QC Data, and perform, document, and assure proficiency tests are submitted
• •Must be able to keep all lab records on file and assist in laboratory inspection preparedness
• •Must be able to maintain instruments following manufactures recommendation
• •Must be able to document accurately maintenance on action logs
• •Must be able to greet and welcome the patient in a pleasant, respectful, culturally and linguistically appropriate manner
• •Must be able to assure all patient questions are answered in a positive and cordial manner
• •Must be able to assure the patient has a clear understanding of all communications
• •Must be able to communicate patient's problem/complaint to the provider
• •Must be able to reinforce to the patients the importance of keeping appointments or communicating changes in their appointments
• •Must be able to ask the required questions for a proper assessment
• •Must be able to prepare patients for examination and treatment
• •Must be able to take patient's history and vital signs
• •Must be able to prepare examination and treatment rooms with necessary equipment and supplies
• •Must be able to give injections that are in their scope of practice
• •Must be able to assist with refills, review all patient medications as per protocols
• •Must be able to initiate notes for the nurse on call or others to alert information regarding a patient
• •Must be able to assist the providers as requested
• •Must be able to collect and process biological specimens for analysis and other lab tests
• •Must be able to assist with scheduling tests or treatments as requested
• •Must be able to maintain accurate laboratory records for inspections by lab director, lab consultant, and CLIA inspectors
• •Must be able to perform pre-visit chart reviews for required health indicators, vaccines, labs, etc
• •Must be able to review chart under the direction of provider and obtain and place report results in charts
• •Must be able to make list of anticipated needs for patients (vaccines, labs orders,etc)
• •Must be able to assure the patient information and records is completed timely and is current
• •Must be able to keep all laboratory records on file and assist in lab inspection preparedness
• •Must be able to adhere to all HIPAA regulations in and outside of the Clinic
• •Must be able to communicate patient information as requested to enhance patient services
• •Must be able to actively participate in team huddles to assure maximum appointments, gaps in the day, and works on same day access
• •Must be able to meet with the team to ensure that the provider's productivity and schedule is reviewed and populated throughout the day
• •Must be able to help in the orientation of new employees or students
• •Must be able to work with unit team members as well as other clinic personnel to ensure a smooth patient flow
• •Must be able to communicate specific patient needs and/or population management information
• •Must be able to maintain a friendly and safe environment for self and others
• •Must be able to keep work area clean and disinfected daily
• •Must be able to record temperature reading daily for control devices
• •Must be able to respond to emergency situations as per training
• •Must be able to refrain from texting and speaking on the cell phone while on duty
• •Must be able to refrain from informal communication with patients and others
• •Must be able to fully participate in the performance improvement and follow all the Clinic policies and procedures
• •Must be able to attend work on a regular and predictable schedule in accordance with Clinic leave policy
• •Must be able to perform other duties as assigned
• •Must be able to submit required documentation in a timely manner (credentialing requirements, license renewals, certifications, CNE attendance, etc)
• •Must be able to always adhere to a professional appearance in dress and behavior/conduct
• •Knowledge of practice level procedures, techniques, and practice of patient care
• •Knowledge and skilled in use of computer and computer software (EMR, Microsoft Word, Excel, etc) programs as necessary and telephone system
• •Knowledge of community resources
• •Knowledge of SC policies and procedures
• •Knowledge of the Chronic Care Model and Patient-Centered Medical Home Model (PCMH)
• •Skilled in excellent customer service
• •Ability to interpret and translate for the provider when necessary
• •Ability fully comply with the enhanced infection control requirements of the clinic
• •Ability to maintain a flexible work schedule
• •Ability to maintain an effective and professional working relationship with the public and co-workers
• •Ability to maintain client, office confidentiality and abides by confidentiality expectations and HIPAA guidelines
• •Ability to prepare records in accordance to detailed instructions
• •Ability to read, write and speak in a clear, accurate and professional manner; includes active listening skills and understanding medical terminology
• •Ability to work in a fast paced environment
• •Ability to work with medical equipment to include but not limited to: electronic and manual vital signs measurement, auditory and visual examinations, oxygen and suction apparatus, peak flowmeter
• •Able to bend, stretch, stoop, stand, sit, and lift 20 lbs
• •Able to show excellent interpersonal skills reflecting clarity, diplomacy and communicates accurately and effectively with all levels of staff and management
• •Ability to communicate concerns to appropriate personnel using tact and diplomacy
• •Ability to interpret and translate for the provider when necessary
• •Ability fully comply with the enhanced infection control requirements of the clinic

Desired Qualifications

• •Minimum of 1 year medical assistant work experience in a hospital or medical clinic setting preferred