Certified Medical Assistant - Clinic

Job Summary

Required Qualifications

• •Graduate of an accredited Medical Assistant program
• •Currently certified or registered as a Medical Assistant
• •Strong clerical skills
• •Proficiency in keyboarding
• •Ability to operate office equipment
• •Ability to learn and navigate computer systems
• •Ability to navigate online training modules
• •Ability to navigate employee timesheet system
• •Ability to navigate performance appraisal system
• •Proficiency in job specific systems
• •Good interpersonal skills
• •Demonstrated organizational ability
• •Ability to read fluent English
• •Ability to speak fluent English
• •Ability to write fluent English
• •Ability to sit for approximately 25% of shift
• •Ability to stand for approximately 25% of shift
• •Ability to walk for approximately 50% of shift
• •Ability to lift approximately 35 pounds
• •Ability to use proper body mechanics and ergonomics
• •Ability to use lifting/moving devices when applicable
• •Ability to perform infrequent twisting
• •Ability to perform moderate bending
• •Ability to perform infrequent squat/kneel
• •Working knowledge of patient referral process
• •Ability to schedule tests and procedures as directed
• •Ability to contact insurance company to obtain prior authorization
• •Ability to document telephone encounters
• •Ability to maintain eCW fax in-box
• •Ability to follow up on lab and diagnostic imaging results
• •Ability to follow up on outstanding orders
• •Ability to ensure orders and prescriptions are electronically transmitted or faxed prior to end of day
• •Knowledge of Lab QC checks
• •Knowledge of lab collection and processing procedures
• •Knowledge of supply ordering process
• •Ability to remove expired supplies
• •Adherence to all applicable WHC and regulatory requirements
• •Knowledge of IRIS/VFC reconciliation and documentation
• •Ability to assist provider in maintaining CDSS/Alerts/Recall System
• •Ability to scan incoming and outgoing paper documents
• •Ability to organize documents within EMR
• •Ability to check for accuracy and clarity of documents
• •Ability to manipulate scanned documents for readability
• •Knowledge of Standard Precautions
• •Knowledge of instrument safety precautions/care
• •Ability to clean, disinfect, and prepare instruments for sterilization
• •Knowledge of medical asepsis
• •Ability to perform treatments and special procedures
• •Ability to maintain accurate patient charges
• •Ability to observe and monitor patient condition
• •Ability to notify responsible provider of patient conditions and activities
• •Ability to notify responsible provider of unanticipated reactions to care
• •Ability to maintain responsibility for the welfare of assigned patients
• •Ability to recognize need for life saving measures
• •Ability to perform life saving measures if necessary
• •Ability to effectively communicate with patients, families, providers, outside agencies, and hospital personnel
• •Ability to work with nursing services staff to maintain continuity of care
• •Ability to use tact, patience, and understanding when dealing with patients
• •Ability to treat patients with respect and dignity
• •Ability to provide teaching for patient and family members
• •Ability to adapt teaching to a language and style understood by all parties
• •Ability to reinforce teaching as needed
• •Ability to problem solve regarding patient care
• •Ability to initiate contact with appropriate health care personnel and referral resources
• •Ability to initiate actions for concerns identified
• •Ability to seek assistance from manager when appropriate
• •Ability to maintain condition of equipment and supplies related to patient care
• •Ability to manage and operate equipment safely and correctly
• •Ability to provide for repair, restocking, or replacement of supplies and equipment
• •Ability to administer and refill prescribed medications and treatments in accordance with approved techniques and as ordered by provider
• •Ability to present Notice of Privacy Practices pamphlet to patient or representative
• •Ability to ensure Acknowledgement of Receipt of Notice form is signed
• •Ability to update visit status in EMR upon patient arrival and departure
• •Ability to maintain patients' electronic records
• •Ability to accurately document care provided in a timely manner
• •Ability to ensure confidentiality at all times
• •Ability to greet patient/family in a professional, friendly manner
• •Ability to answer incoming calls
• •Ability to transfer calls
• •Ability to communicate information appropriately and in a polite manner
• •Ability to initiate appointment reminders to patients
• •Ability to sort and distribute incoming mail
• •Ability to collect insurance information
• •Ability to collect photo ID's
• •Ability to collect new patient information
• •Ability to collect Conditions of Admission form
• •Ability to collect health history
• •Ability to collect insurance co-payment from patient or patient representative
• •Ability to scan patient documents into EMR
• •Ability to appropriately place document within patient's EMR
• •Ability to accurately key patient information into EMR to complete registration process
• •Ability to assess conditions of patients
• •Ability to advise of symptomatic treatment as needed according to office protocols
• •Ability to schedule appointment with provider
• •Ability to maintain knowledge of techniques and procedures
• •Ability to consider needs specific to the standard of care for the patient's age and clinical condition
• •Ability to prepare patient for examination and/or tests as appropriate for nurse/provider visit
• •Ability to assist as needed with exams and minor office procedures
• •Ability to provide direct and indirect care to patients
• •Ability to maintain accurate patient charges for services and equipment used
• •Ability to communicate changes in patient's clinical condition to providers and team members
• •Ability to communicate results of diagnostic studies and symptomatology to providers and team members
• •Ability to maintain knowledge of and administer/refills prescribed medications and treatments in accordance with approved techniques and as ordered by provider
• •Ability to maintain responsibility for the welfare of assigned patients
• •Ability to recognize need for and perform life saving measures if necessary
• •Ability to effectively communicate with patients, families, providers, outside agencies, and hospital personnel regarding patients' hospitalization and/or clinic visit
• •Ability to work with other members of the nursing services staff to maintain the continuity of care of the clinical patient
• •Ability to use tact, patience, and understanding when dealing with patients
• •Ability to treat patients with respect and dignity at all times
• •Ability to provide teaching for patient and family members
• •Ability to adapt teaching to a language and style understood by all parties
• •Ability to reinforce teaching as needed
• •Ability to maintain responsibility for problem solving regarding patient care
• •Ability to initiate contact with appropriate health care personnel and referral resources
• •Ability to initiate actions for concerns identified
• •Ability to seek assistance from manager when appropriate
• •Ability to maintain condition of equipment and supplies related to patient care
• •Ability to manage and operate equipment safely and correctly at all times
• •Ability to provide for the repair, restocking, or replacement of supplies and equipment
• •Ability to conduct a monthly supply/pharmaceutical sample audit removing any outdated items
• •Ability to maintain a working knowledge of the following processes
• •Ability to perform effectively in patient referral process
• •Ability to schedule tests/procedures as directed
• •Ability to contact insurance company to obtain prior authorization
• •Ability to document telephone encounters
• •Ability to capture pertinent data
• •Ability to notify responsible provider of patient condition and activities or unanticipated reactions to care provided
• •Ability to maintain eCW fax in-box
• •Ability to follow up on all lab and diagnostic imaging results
• •Ability to follow up on all outstanding orders
• •Ability to ensure all orders and prescriptions have been electronically transmitted or faxed prior to the end of each day
• •Ability to perform Lab QC checks
• •Ability to perform lab collection and processing procedures
• •Ability to perform supply ordering process
• •Ability to remove expired supplies
• •Ability to adhere to all applicable WHC and regulatory requirements
• •Ability to perform IRIS/VFC reconciliation and documentation
• •Ability to assist provider in maintaining CDSS/Alerts/Recall System
• •Ability to scan incoming/outgoing paper documents as directed
• •Ability to organize documents within EMR as instructed
• •Ability to check for accuracy and clarity
• •Ability to manipulate scanned documents so they are easily read
• •Ability to demonstrate appropriate instrument safety precautions/care when cleaning, disinfecting, and preparing instruments for sterilization
• •Ability to carry out medical asepsis during treatments and special procedures
• •Ability to recognize need for and must be able to perform life saving measures if necessary
• •Ability to maintain knowledge of and administer/refills prescribed medications and treatments in accordance with approved techniques and as ordered by provider
• •Ability to maintain accurate patient charges for services and equipment used
• •Ability to observe and monitor patient condition
• •Ability to notify responsible provider of patient conditions and activities or unanticipated reactions to care provided
• •Ability to maintain responsibility for the welfare of assigned patients
• •Ability to include critical and life threatening patient conditions in welfare responsibility
• •Ability to recognize need for and must be able to perform life saving measures if necessary
• •Ability to effectively communicate with patients, families, providers, outside agencies, and hospital personnel regarding patients' hospitalization and/or clinic visit
• •Ability to work with other members of the nursing services staff to maintain the continuity of care of the clinical patient
• •Ability to use tact, patience, and understanding when dealing with patients
• •Ability to treat them with respect and dignity at all times
• •Ability to provide teaching for patient and family members
• •Ability to adapt teaching to a language and style understood by all parties
• •Ability to reinforce teaching as needed
• •Ability to maintain responsibility for problem solving regarding patient care
• •Ability to initiate contact with appropriate health care personnel and referral resources
• •Ability to initiate actions for concerns identified
• •Ability to seek assistance from manager when appropriate
• •Ability to maintain condition of equipment and supplies related to patient care
• •Ability to manage and operate equipment safely and correctly at all times
• •Ability to provide for the repair, restocking, or replacement of supplies and equipment
• •Ability to conduct a monthly supply/pharmaceutical sample audit removing any outdated items
• •Ability to maintain a working knowledge of the following processes
• •Ability to perform effectively in Patient referral process
• •Ability to schedule tests/procedures as directed
• •Ability to contact insurance company to obtain prior authorization
• •Ability to document telephone encounters
• •Ability to capture pertinent data
• •Ability to notify responsible provider of patient condition and activities or unanticipated reactions to care provided
• •Ability to maintain eCW fax in-box
• •Ability to follow up on all lab and diagnostic imaging results
• •Ability to follow up on all outstanding orders
• •Ability to ensure all orders and prescriptions have been electronically transmitted or faxed prior to the end of each day
• •Ability to perform Lab QC checks
• •Ability to perform lab collection and processing procedures
• •Ability to perform supply ordering process
• •Ability to remove expired supplies
• •Ability to adhere to all applicable WHC and regulatory requirements
• •Ability to perform IRIS/VFC reconciliation and documentation
• •Ability to assist provider in maintaining CDSS/Alerts/Recall System
• •Ability to scan incoming/outgoing paper documents as directed
• •Ability to organize documents within EMR as instructed
• •Ability to check for accuracy and clarity
• •Ability to manipulate scanned documents so they are easily read
• •Ability to utilize Standard Precautions as appropriate
• •Ability to demonstrate appropriate instrument safety precautions/care when cleaning, disinfecting, and preparing instruments for sterilization
• •Ability to carry out medical asepsis during treatments and special procedures
• •Ability to maintain knowledge of and administer/refills prescribed medications and treatments in accordance with approved techniques and as ordered by provider
• •Ability to maintain accurate patient charges for services and equipment used
• •Ability to observe and monitor patient condition
• •Ability to notify responsible provider of patient conditions and activities or unanticipated reactions to care provided
• •Ability to maintain responsibility for the welfare of assigned patients
• •Ability to include critical and life threatening patient conditions in welfare responsibility
• •Ability to recognize need for and must be able to perform life saving measures if necessary
• •Ability to effectively communicate with patients, families, providers, outside agencies, and hospital personnel regarding patients' hospitalization and/or clinic visit
• •Ability to work with other members of the nursing services staff to maintain the continuity of care of the clinical patient
• •Ability to use tact, patience, and understanding when dealing with patients
• •Ability to treat them with respect and dignity at all times
• •Ability to provide teaching for patient and family members
• •Ability to adapt teaching to a language and style understood by all parties
• •Ability to reinforce teaching as needed
• •Ability to maintain responsibility for problem solving regarding patient care
• •Ability to initiate contact with appropriate health care personnel and referral resources
• •Ability to initiate actions for concerns identified
• •Ability to seek assistance from manager when appropriate
• •Ability to maintain condition of equipment and supplies related to patient care
• •Ability to manage and operate equipment safely and correctly at all times
• •Ability to provide for the repair, restocking, or replacement of supplies and equipment
• •Ability to conduct a monthly supply/pharmaceutical sample audit removing any outdated items
• •Ability to maintain a working knowledge of the following processes
• •Ability to perform effectively in Patient referral process
• •Ability to schedule tests/procedures as directed
• •Ability to contact insurance company to obtain prior authorization
• •Ability to document telephone encounters
• •Ability to capture pertinent data
• •Ability to notify responsible provider of patient condition and activities or unanticipated reactions to care provided
• •Ability to maintain eCW fax in-box
• •Ability to follow up on all lab and diagnostic imaging results
• •Ability to follow up on all outstanding orders
• •Ability to ensure all orders and prescriptions have been electronically transmitted or faxed prior to the end of each day
• •Ability to perform Lab QC checks
• •Ability to perform lab collection and processing procedures
• •Ability to perform supply ordering process
• •Ability to remove expired supplies
• •Ability to adhere to all applicable WHC and regulatory requirements
• •Ability to perform IRIS/VFC reconciliation and documentation
• •Ability to assist provider in maintaining CDSS/Alerts/Recall System
• •Ability to scan incoming/outgoing paper documents as directed
• •Ability to organize documents within EMR as instructed
• •Ability to check for accuracy and clarity
• •Ability to manipulate scanned documents so they are easily read
• •Ability to utilize Standard Precautions as appropriate
• •Ability to demonstrate appropriate instrument safety precautions/care when cleaning, disinfecting, and preparing instruments for sterilization
• •Ability to carry out medical asepsis during treatments and special procedures