Certification Client Manager

Job Summary

Required Qualifications

• •Knowledge of certification standards
• •Key account management / commercial experience
• •Experience in management system certification or similar activities
• •Advanced proficiency in Microsoft Excel
• •Strong mathematical skills
• •Basic computer skills
• •Proficient with all Microsoft Office applications
• •Ability to become proficient in any systems that we use (Concur, Kronos, etc.)
• •Strong problem solving, strategic thinking and analytical skills
• •Demonstrated interpersonal skills
• •Ability to communicate effectively with all stakeholders
• •Excellent written and verbal communication skills
• •Strong time management, multi-tasking, and organizational skills
• •Strong attention to detail
• •Exceptional work ethic and positive attitude
• •Fluency in the English language
• •Ability to organize and maintain efficiency of personal work area
• •Self-starter
• •Ability to function as part of a team
• •Ability to work cooperatively toward team goals
• •Appropriate attendance habits
• •Ability to work the hours necessary to perform the job
• •Ability to accept instructions and tasks in a positive manner
• •Ability to treat all co-workers with dignity and respect
• •Ability to adhere to, and support all UTAC policies, procedures, and safety regulations
• •Ability to stand, reach, bend and move about the facility
• •Ability to lift and/or move materials as needed
• •Ability to stand, walk, sit, twist, bend, lift, see, speak, hear
• •Ability to work for prolonged periods sitting at a desk and working on a computer
• •Ability to provide proof of identity
• •Eligibility to work in the country the role is based in

Desired Qualifications

• •Ability to successfully manage tasks and assignments in multiple areas
• •Initiative and ownership of responsibilities
• •Ability to build strong professional relationships directly with customers and internal stakeholders
• •Ability to promote and maintain a high level of customer satisfaction
• •Ability to advise customers on the best certification solutions
• •Ability to ensure the competitiveness and full compliance of UTAC services
• •Ability to calculate optimum audit durations in accordance with the international certification rules
• •Ability to submit a competitive quotation economically and technically
• •Ability to participate in Project Teams to explain and defend the Customer's view
• •Ability to work collaboratively with French back office
• •Ability to provide feedback and analysis to operations
• •Ability to improve/adjust/expand any Marketing strategies
• •Ability to complete and regularly update account plans
• •Ability to maintain a high level of technical and application competence
• •Ability to drive Management system certification business
• •Ability to provide clear client overviews to the management
• •Ability to identify and evaluate new business opportunities and adjacent market opportunities
• •Ability to meet sales targets and revenue growth targets
• •Ability to support the preparation of the budget
• •Ability to manage and report the selling prices and the order intake target list
• •Ability to manage a relationship with customers in case of claims and logistic/quality crisis
• •Ability to monitor and take the necessary actions to reduce overdue
• •Ability to assist in supporting the UTAC culture and values