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TEK Systems6 months ago

Centralized Support CSR

$39,940–$39,940 year

On-site · Phoenix, Arizona, United States

Type
Contract
Level
Mid Level
Education
Not Specified
Company size
Large

Job Summary

In this contract role as a Centralized Support CSR, you will manage phone and message inquiries from patients navigating the healthcare system, including insurance and billing inquiries, and appointment management. Ideal candidates have experience in high-volume contact centers and solid customer service skills to ensure a positive interaction with patients.

Required Qualifications

  • Minimum 1 year of high-volume contact center experience
  • Minimum of 1 additional year of direct customer service experience or 2 years of high-touch, patient facing healthcare service roles
  • Experience within the last 4 years
  • Strong written and verbal communication skills
  • Strong multitasking skills with proficiency in computers and phones
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$40k – $40k / yr

Centralized Support CSR · TEK Systems

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