Centralized Scheduler - Central Scheduling - Full Time
On-site · Sayre, Pennsylvania, United States
Job Summary
Centralized Scheduler role for Guthrie Clinic; performs scheduling, pre-registration, cancellations, and insurance/benefits verification with emphasis on patient communication, accuracy, and teamwork. Responsibilities include maintaining knowledge of Patient Access workflows, scheduling workflows, and the Epic system; facilitating patient inquiries, enrollment in MyChart, and coordination with financial counselors; ensuring adherence to service standards and achieving productivity/quality goals. Requires high school diploma or GED, healthcare/customer service experience (2+ years), familiarity with Epic, MS Word, medical terminology, strong communication and typing skills, and ability to exercise independent judgment.
Required Qualifications
- High school diploma or GED required
- Two years healthcare experience
- Experience with Epic (EPIC)
- Ability to use Windows programs (e.g., MS Word)
- Knowledge of medical terminology
- Excellent written and verbal communication
- Strong typing and phone etiquette
- Ability to make independent judgments on data
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