Centralized Operations Specialist
On-site · Orlando, Florida, United States
Job Summary
Centralized – Operations Specialist will work as part of Landmark’s Centralized Services Team, providing exceptional customer service to residents and supporting delinquency, accounts payable, dashboard management, and data entry. Responsibilities include managing delinquency handoff from AI, updating knowledge in the AI assistant, processing open accounts payable, maintaining resident dashboards and communications, conducting weekly outreach regarding delinquency, auditing LEAP invoices and insurance enrollments, and ensuring compliant administration with Fair Housing policies. The role requires strong communication, analytical abilities, time management, and proficiency with Microsoft Office and related software; Entrata experience preferred. Bachelor's degree is preferred and at least one year of off-campus student housing leasing experience is required; prior hotel/restaurant/tourism management experience is a plus.
Required Qualifications
- High School Diploma or equivalent required; bachelor’s degree strongly preferred
- Minimum of 1 year experience of off-campus student housing leasing or conventional housing leasing
- Previous experience in a hotel, restaurant, tourism management role is beneficial
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