Centralized Community Home Lending Advisor - Bilingual (English/Spanish)- Columbus, OH
On-site · Columbus, Ohio, United States
Job Summary
Centralized Community Home Lending Advisor handles inbound/outbound mortgage leads, sources business and logs contacts, uses consultative selling of Purchases Loans in a call center environment, recommends optimum product/rate programs to prospects, ensures compliance with applicable statutes and procedures, provides feedback on lead quality, and meets sales goals while delivering bilingual service (English/Spanish) to customers and acting as the primary point of contact throughout the loan lifecycle.
Required Qualifications
- Ability to read, write and speak Spanish fluently.
- Proficient with Microsoft Applications (Word, Excel and PowerPoint)
- Self-motivated and detail oriented
- Excellent oral and written communication skills
- Organized with demonstrated ability to manage multiple tasks and meet deadlines
- Demonstrated ability in providing superior customer service and consultative selling
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