Centralinista per servizi di assistenza clienti
$16,800–$18,000 year
On-siteModena, Emilia-Romagna, Italy
Job Summary
Answer incoming calls and route them to competent departments while providing first-level information on services and case statuses. Register data and requests in the company system and manage appointment scheduling for technicians and internal consultants. Flag issues and complaints to supervision promptly. This three-month fixed-term contract with flexible summer shifts includes a gross monthly salary of 1,400-1,500 €, meal vouchers, and ongoing training on switchboard procedures. The role offers immediate start availability for summer coverage at our Modena office.
Required Qualifications
- diploma di scuola secondaria superiore
- ottime doti comunicative e di ascolto attivo
- precisione nel lavoro e nella gestione dei dati
- buona conoscenza degli strumenti informatici di base
- disponibilità a turni flessibili durante il periodo estivo
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