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Accor2 months ago

Central Reservation Agent (m/w/d)

$29,000–$35,000 year

On-site · Berlin, State of Berlin, Germany

Type
Full Time
Level
Mid Level
Education
No Requirement
Company size
Enterprise

Job Summary

Join the team as a Central Reservation Agent and utilize your hospitality training or experience in a similar role. Responsibilities include professional handling of individual and group reservations, managing customer correspondence, and supporting new colleague training. Key skills include strong service orientation, structured work approach, and excellent communication abilities in both German and English. Enjoy a secure workplace with a permanent contract, competitive salary starting at €2,911 plus bonuses, and additional benefits such as 30 days of vacation and meal provisions.

Required Qualifications

  • eine abgeschlossene Ausbildung in der Hotellerie oder bereits Erfahrung in ähnlicher Position
  • dienstleistungsorientierte, selbständige, strukturierte Arbeitsweise
  • ausgeprägte Kommunikationsfähigkeit und eine angenehme Telefonstimme

Desired Qualifications

  • erste Erfahrungen in der Reservierungsabteilung oder am Front Office sind erwünscht
  • gute Deutsch- und Englischkenntnisse in Wort und Schrift
  • positives Auftreten und sehr gute Umgangsformen
  • Leidenschaft für die Hotellerie
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$29k – $35k / yr

Central Reservation Agent (m/w/d) · Accor

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