Central Receptionist
$41,600–$41,600 year
On-siteLafayette, Indiana, United States
Job Summary
Answer high-volume incoming calls for all five Huston Electric locations, providing a warm, professional first impression and accurately routing them to the correct department or site. Take clear messages when transfers are impossible and follow up to ensure no details are missed, while greeting visitors at the front desk with consistent energy. Manage a multi-line phone system by monitoring the main line to guarantee no call goes unanswered, while handling minor administrative tasks like mail sorting and data entry without compromising phone coverage. Own your schedule proactively by planning ahead for time off and communicating absences with sufficient notice, as this role requires phones to remain covered at all times.
Required Qualifications
- 1–2 years of experience in a receptionist, front desk, or customer service role
- Experience managing a multi-line phone system
- Clear, friendly, professional phone voice
- Strong verbal communication skills
- Organized and detail-oriented
- Ability to track who's calling, why, and where it needs to go
- Comfortable with MS Office (Word, Excel, Outlook)
- Comfortable with basic office software
- Own your schedule
- Proactive planning for time off and absence
- Communication with plenty of notice for time off
Desired Qualifications
- Genuinely enjoys answering phones
- Treats every caller like they matter
- Calm under pressure
- Comfortable juggling several calls at once
- Coachable
- Dependable
- Genuine team player
- Loves this work
- Takes real pride in doing it well
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