Central Processing Specialist I

Register, order, receive, and process laboratory specimens accurately and timely while assuring correct billing. Demonstrate respect, dignity, kindness, and empathy with all patients, families, visitors, and employees. Perform accurate registration in EPIC, manage the Registration Error and Demographic Work Queue, and resolve test selection issues to ensure quality results. Provide customer service to clients, draw locations, and technical departments; handle communication with physicians, providers, and lab staff regarding specimen pickup, blood draws, and results. Safeguard confidential matters and manage add-on tests, documenting issues for the Laboratory Quality program. Receive, label, sort, and distribute specimens to testing locations, maintaining integrity and following safety protocols. Use office equipment for information distribution and complete all call-back queues within required response times. Work rotating weekend 8-hour shifts from 4:00 to 12:30am, including one holiday per year.