Central Kitchen Operations Manager (Bakery)
On-siteSingapore, Singapore
Job Summary
Supervise day-to-day order fulfilment operations for online, catering, and wholesale orders, ensuring accurate dispatch and adherence to SOPs. Oversee the delivery team and scheduling to meet service standards while managing facilities maintenance and third-party vendor contracts. Ensure routine product quality checks, maintain licensing compliance records, and liaise with government agencies on inspections. Manage rosters for order fulfilment staff and part-timers, troubleshoot urgent infrastructure issues, and support audits for continuous improvement in food safety. Work closely with store managers and sales teams to optimize delivery SLAs and maintain a safe, efficient working environment that supports company growth.
Required Qualifications
- Hands-on, solutions-oriented mindset with strong organisational skills
- Ability to manage shift-based teams and part-timers effectively
- Comfortable with Microsoft Excel, Word, and PowerPoint for planning, documentation and reporting
- Calm under pressure and responsive to operational emergencies
Desired Qualifications
- Prior experience in F&B operations, logistics, or facilities management preferred
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