Central Intake Coordinator
$60,000–$70,000 year
On-site · Kent, Ohio, United States
Job Summary
Central Intake Coordinator responsible for managing patient referrals from acquisition through admission, maintaining positive relationships with referral sources, and ensuring clinical needs are met for patients transitioning from acute care. Requires SNF admissions experience, familiarity with referral information analysis, insurance verification and pre-cert requirements, and proficiency with CRM/EHR software. Role emphasizes coordinating medical equipment and supplies, maintaining referral workflows, and ensuring accurate documentation within CRM and EHR systems.
Required Qualifications
- Working clinical knowledge of medical terminology
- SNF admissions experience
- Ability to read, interpret and analyze referral information
- Knowledge of financial payers and pre-cert requirements
- Basic computer skills
- Ability to navigate referral software and electronic health records (EHR)
- Experience with CRM systems
- Ability to manage referrals, leads and insurance verification
- Strong communication and relationship-building skills
- Attention to detail and task-focused orientation
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