Central Intake Coordinator

Review and process referrals from hospitals, physicians, and families to determine eligibility for home health services, verifying physician licenses and obtaining necessary orders. Initiate electronic medical records by entering patient information and coordinate with healthcare professionals to gather medical history, insurance details, and documentation required for admission and billing. Complete benefits checks, manage pre-authorization requests with insurance payers, and facilitate communication between patients, families, and the clinical team to ensure adherence to care plans. Assist in developing intake policies and serve as the primary point of contact for all medical record retrieval and processing between offices, facilities, and referral sources.