Central Intake & Case Management Coordinator

Receive, review, and process referrals for assigned skilled nursing facilities while monitoring activity and maintaining tracking databases. Coordinate all aspects of intake from referral through admission by reviewing clinical, financial, and insurance information to verify documentation and support timely admission decisions. Collaborate with facility clinical teams, hospitals, managed care organizations, and families to ensure appropriate levels of care and continuity during transitions. Verify payer source information, coordinate authorization requirements, and maintain positive relationships with community partners. Monitor admission activity, conversion rates, and census goals while ensuring compliance with federal, state, and company policies. Protect resident confidentiality and privacy throughout the process.