Central Customer Service Junior Coordinator
HybridSzczecin, West Pomerania, Poland
Job Summary
Register requests for quotations and purchase orders related to the maritime industry, verifying them for data correctness and completeness. Contact local department customers to gather order details and inform them of changes or requirements. Check delivery possibilities in ports worldwide and actively use system information to verify non-standard customer orders. Collaborate with local departments globally and with Order Processing Centre teams in Kuala Lumpur and Rio de Janeiro. Requires communicative English (minimum B2 level) and experience with computer systems or ERP tools. Offers a hybrid work model (3 days in office, 2 days remote) and comprehensive onboarding within the Wilhelmsen Group's maritime services division.
Required Qualifications
- Communicative English (minimum B2 level)
- Experience in customer service
- Ability to work using the English language
Desired Qualifications
- knowledge of ERP systems
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