CENTRAL ADMIN AGENT - HOURLY
$37,440–$47,840 year
On-siteWake Forest, North Carolina, United States
Job Summary
Receiving and sort incoming payments, issue invoices to customers and vendors, and manage account status and balances to identify inconsistencies. Post bills, receipts, and invoices while updating accounts receivable for new accounts or missed payments. Ensure customers remain informed on outstanding debts and deadlines, then provide solutions to relative customer problems. Write thorough reports on billing activity with clear and reliable data and make cold calls to recover financial debts. Requires advanced Microsoft Office skills, accounting principles knowledge, and flexibility for extended hours.
Required Qualifications
- Strong organizational skills
- Exceptional attention to detail
- Passion for customer service, both internal and external
- Results-driven and patient
- Excellent interpersonal skills
- Advanced Microsoft Office skills (particularly Excel, SharePoint, and Outlook)
- Excellent verbal and written communication
- Ability to multitask and to adapt in a fast-paced environment
- Adherence to laws and best practices with customer data
- Flexibility to work extended hours as needed
- Knowledge of accounting principles and accounts receivable processes
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