Center Manager - (Phoenix Arcadia)
$48,000–$60,980 year
On-site · Phoenix, Arizona, United States
Job Summary
Center Manager at European Wax Center in Phoenix Arcadia: oversee daily operations at the location, lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales performance, membership growth, and guest retention; manage scheduling, inventory, payroll, and adherence to health and safety standards; coach and develop staff, resolve guest concerns, and demonstrate financial acumen by tracking KPI’s; open to flexible evening and weekend hours; benefits include base salary plus monthly bonuses, PTO/holidays, 401k matching, health/vision/dental, and ongoing training and career development.
Required Qualifications
- 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
- Strong sales background
- Proven ability to lead and motivate a team
- Established history of managing multiple direct reports
- Strong communication, organizational, and problem-solving skills
- Sales-driven with a focus on customer service excellence
- Flexible availability, including evenings and weekends
- Growth mindset is key
Desired Qualifications
- 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership
- strong sales background
- proven ability to lead and motivate a team
- established history of managing multiple direct reports
- strong communication, organizational, and problem-solving skills
- sales-driven with a focus on customer service excellence
- flexible availability, including evenings and weekends
- growth mindset is key
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