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European Wax CenterPosted 2 weeks ago

Center Manager

$47,840–$52,000 year

On-siteMcMurray, Pennsylvania, United States

Full TimeSmall

Job Summary

Own revenue, package, and product goals by coaching your team on guest education and confident selling. Analyze trends to build action plans, drive traffic through local marketing, and manage scheduling, inventory, payroll, and cash handling. Set the standard for every guest interaction, resolve escalated concerns, and recruit, onboard, and retain top-performing team members while upholding cleanliness and brand standards. Hit realistic sales targets with a base of $23–$25/hr plus performance bonuses, with a flexible schedule including evenings and weekends (one weekend shift required).

Required Qualifications

  • 2+ years leading direct reports in retail, spa, beauty, hospitality, or a similar guest-facing environment
  • More experience = more earning potential
  • Flexible schedule including evenings and weekends
  • One weekend shift required (not both)
  • Reliable transportation required

Desired Qualifications

  • Own a number
  • You've been accountable for real sales metrics - revenue, conversion, retention
  • You can tell us exactly what they were and whether you hit them
  • You develop people, not just manage them
  • You can name someone on a previous team you coached into a higher role
  • You give direct feedback and follow through
  • You recruit proactively
  • You don't wait for a job board to fill your pipeline
  • You know what 'good' looks like and you go find it
  • You recover gracefully
  • When a guest has a problem, you don't pass it off - you own the fix, and you use it to make things better for the next person

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