Center Discharge Specialist
On-siteColumbus, Ohio, United States
Job Summary
Track path results, enter recalls, and close orders after verifying completion. Call the lab if reports miss policy timeframes and task doctors for missing signatures. Review PVL for recall changes and audit records to ensure scans are entered correctly. Prepare patient prep packets with labels and consent forms, then break down charts for medical records entry. Run daily schedules, assist with patient education copies, and mail discharged paperwork if left behind. Secondary duties include backing up reception to check patients in via EMR, verify insurance, and screen incoming calls. Maintain office supply orders and machine toner levels while adhering to HIPAA guidelines. Requires a high school diploma, medical office experience, and willingness to work occasional overtime.
Required Qualifications
- Must have a high school diploma or equivalent.
- Must have experience working in a medical office/environment.
- Speaks fluent English.
- Must be able to independently lift 25 pounds.
- Willingness to learn new tasks, be cross trained within the office, and be flexible with workload to help office flow, including assisting co-workers.
- Flexibility in working hours with willingness to work occasional overtime.
- Ability to communicate in person and by phone
- Ability to handle and resolve problems
- Ability to establish priorities, work independently, and proceed with objectives with little supervision
- Ability to organize work material and/or charts to ensure accuracy of patient records
- Maintain confidentiality of personal and financial information by utilizing HIPAA guidelines and regulations
Desired Qualifications
- Ability to communicate with diversified levels of patients, staff members, external providers and/or agencies
- Fluent in English
- Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping
- Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports
- Skill to use a personal computer and various software packages
- Neat appearance and a professional demeanor
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