Center Administrator
$71,100–$97,800 year
On-sitePalm Coast, Florida, United States
Job Summary
Oversee daily operations at senior primary care centers by supervising Medical Assistants and Front Office staff, managing P&L, and ensuring adherence to state and federal regulations. Plan and execute staff meetings, conduct monthly safety audits of clinical logs, and manage provider onboarding, training, and credentialing. Partner with clinical dyad partners to align on goals, resolve patient complaints, and develop provider engagement strategies to mitigate turnover. Monitor NPS scores, manage incentive plans, and foster a positive team culture while maintaining clean, organized facilities. Work Monday through Friday from 8am to 5pm in Palm Coast, FL, with a starting salary of $71,100-$97,800. Candidates must hold current CPR certification and ACHA Level II background clearance if in Florida.
Required Qualifications
- 3+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams
- Healthcare practice management experience
- Understanding of state and federal healthcare regulations
- Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools
- Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
- Current CPR certification
- ACHA Level II Background clearance
Desired Qualifications
- Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
- Full-risk VBC experience
- Basic knowledge of Population Health Strategy
- Familiarity with Medicare
- Experience managing a budget of $500,000+
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