Center Administrator

Center Administrator at CenterWell Humana leads and manages operations for a multi-physician outpatient center, supervising Medical Assistants and Front Office staff, ensuring regulatory compliance, driving financial performance (P&L), and coordinating administrative and clinical duties. The role emphasizes patient-centric care, service-excellence, collaboration with clinical leadership, safety audits, risk management, onboarding and credentialing, scheduling, and maintaining a positive team culture. Key activities include staff development, monthly meetings with regional leadership, monitoring patient satisfaction (NPS) and service recovery, ensuring clean, welcoming center operations, and partnering with providers to address performance and patient complaints. Required background includes healthcare practice management, EMR/HIM familiarity, budget oversight, and strong interpersonal skills; CPR certification and TB screening participation are noted, with background clearance for specific jurisdictions.