Center Administrator
$55,000–$65,000 year
On-siteAuburn, Washington, United States
Job Summary
Lead and mentor non-provider staff, cultivating a culture of service, accountability, and operational excellence. Manage day-to-day clinic operations, ensuring smooth patient flow, scheduling accuracy, and efficient resource use. Monitor and improve key performance indicators including wait times, patient satisfaction, staff turnover, and budget adherence. Maintain full compliance with healthcare regulations and internal protocols while handling recruiting, onboarding, scheduling, payroll, and performance management. Serve as the primary liaison with regional leadership to communicate performance data and improvement plans. Oversee clinic finances through budget control and P&L tracking, jumping in as needed to support on the floor during peak hours.
Required Qualifications
- 3+ years of healthcare management experience
- Strong leadership background
- Active BLS certification
- Solid understanding of healthcare administration, compliance, and budget management
- Excellent communicator with strong emotional intelligence and decision-making skills
- Proficient in scheduling and payroll systems
- Must be able to coach, inspire, and retain high-performing teams
- Must be able to effectively lead and manage non-provider staff
- Must be able to manage day-to-day clinic operations
- Must be able to monitor and improve KPIs
- Must be able to maintain full compliance with healthcare regulations (HIPAA, OSHA)
- Must be able to handle recruiting, onboarding, scheduling, payroll, and performance management
- Must be able to serve as the primary liaison with regional leadership
- Must be able to oversee clinic finances, including budget control and P&L tracking
- Must be available for weekend/evening shifts and float coverage as needed
- Must be able to jump in as needed to support on the floor, especially during peak hours
- Must be able to tolerate prolonged standing/walking
- Must be able to tolerate routine exposure to blood and body fluids (strict PPE adherence)
- Must be able to lift up to 25–30 lbs
Desired Qualifications
- Clinical experience
- Medical Assistant certification
- EMR experience (especially Experity)
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