Center Admin- Center Administrator
$150,000–$200,000 year
On-sitePhoenix, Arizona, United States or Mesa, Arizona, United States
Job Summary
Lead, coach, and mentor a multi-disciplinary team of 10+ colleagues while overseeing daily center operations including scheduling, billing, and patient flow. Ensure all systems run efficiently by monitoring administrative team performance and providing structured feedback. Manage practice profitability and revenue goals alongside clinical quality metrics, member satisfaction, and managed care performance. Conduct routine staff observations, performance audits, and compliance checks for HIPAA, safety regulations, and physician documentation. Own resource management to maintain appropriate staffing levels and implement process-improvement initiatives that reduce errors. Partner with clinical leadership to monitor quality benchmarks and develop targeted interventions. Serve as a visible ambassador to healthcare partners and community organizations to support membership growth.
Required Qualifications
- A minimum of 5 years of related work experience in a medical clinic, hospital, or hospitality setting
- A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment
- Proficient PC skills
- Fluency in Spanish or other languages spoken by people in the communities we serve (where necessary)
Desired Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, or a closely related discipline preferred
- Experience with ECW is strongly preferred
- A passion for mentorship and team-development, particularly across multiple functional areas
- A problem-solving orientation and eagerness to identify process gaps and implement practical solutions in a matrixed organization
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