ქოლ - ცენტრის ოპერატორი (ქ. თელავი)

Answer incoming mobile calls at the self-service center, delivering effective and quality service to existing and potential subscribers. Provide full information on company products and services, including tariff plans, service activation, and deactivation. Troubleshoot customer problems and assist in effective resolution while maintaining customer satisfaction and loyalty. The role involves a rotating day and night shift schedule. Selection includes an interview and training phase. Applicants must possess higher education or be an active student, have perfect knowledge of the Georgian language, and be proficient in MS Office applications. Strong verbal communication and customer-oriented attitude are essential. Relevant experience in the service sector and foreign language skills are plus points.