CDD - Chargé d'Administration des Ventes H/F
On-siteFontenay-sous-Bois, Île-de-France, France
Job Summary
Coordinate product launch planning and delivery schedules by collaborating with commercial and supply chain teams to validate quantities and timelines. Serve as the primary client contact for product availability and delivery lead times, tracking orders to anticipate stockouts or delays while managing specific requests and service adjustments. Analyze service performance indicators including fulfillment rates and schedule reliability to produce regular reports and propose corrective action plans. Identify process optimization opportunities to improve flow efficiency and implement continuous improvement practices. Requires Bac +3 to Bac +5 degree, 5+ years in similar roles, and proficiency in advanced Excel, BI, and ERP systems.
Required Qualifications
- Formation : Bac +3 à Bac +5 en Commerce, Gestion, Relation clients ou Supply chain
- Minimum 5 ans dans un poste similaire ou en relation clients B2B/B2C
- Excellente communication orale et écrite
- Forte capacité d'organisation, autonomie et gestion des priorités
- Rigueur, esprit analytique et capacité de synthèse
- Maîtrise des outils informatiques (Excel avancé, BI, ERP type M3)
- Capacité à travailler en transversal et à coordonner différents interlocuteurs
- Appétence pour des environnements dynamiques et en constante évolution
- Orientation client et culture du service
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