CCAAS CI/CD Automation Lead

Design end-to-end applications to solve organizational problems involving multiple teams and stakeholders while leading cloud infrastructure automation, orchestration, and configuration management as code. Proactively monitor alerts and lead operations teams to troubleshoot complex issues related to cloud infrastructure and automation systems. Implement security automation practices to enforce compliance, monitor security events, and automate responses to threats. Maintain comprehensive documentation of automated processes and troubleshooting procedures while staying current with industry best practices and cloud service provider updates. Influence vendors and open-source projects to address unmet technology needs.