Catering Specialist - Plum Market
$60,000–$65,000 year
On-sitePalm Beach Gardens, Florida, United States
Job Summary
Process catering and food delivery orders, including online ordering, special events, and corporate clients. Prepare, review, and distribute BEOs with accurate pricing and details, then follow up to confirm receipt and expectations. Maintain accurate menus, generate client orders, and assist with event setup, load-in, delivery, and breakdown. Support driver scheduling and ensure equipment, supplies, and paper goods are organized and accounted for. Communicate effectively with guests, clients, team members, and leadership to ensure accurate, professional execution. Follow up post-event for feedback and assist with daily recaps and sales growth. Work flexible shifts including nights, weekends, and holidays.
Required Qualifications
- Ability to provide and model exceptional Guest and client service
- Ability to sell Catering services and support growth of the Catering Guest and client base
- Strong organizational skills with the ability to manage multiple projects and meet deadlines
- A strong understanding of Catering operations, Food Service, Online Ordering, and Special Events
- Excellent verbal and written communication skills
- Ability to work effectively with Guests, Team Members, Store Leadership, Prepared Foods, and Catering leadership
- Ability to delegate, follow up, and ask for help or guidance when needed
- Ability to work a variety of shifts, including nights, weekends, and holidays
- Able to stand and walk for up to 4 hours without a break
- Ability to bend and stoop to grasp objects, climb ladders, lift loads up to 50 lbs. unassisted, and push and pull carts weighing up to 100 lbs. unassisted
Desired Qualifications
- Proficiency in Microsoft Suite preferred
- Experience with catering systems, BEOs, menu updates, event planning, and order processing preferred
- An associate's degree in Catering, Food Service, or a related field strongly preferred
- Minimum of two years of catering, food service, or related leadership experience preferred
- Excellent driving record preferred
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