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Concord Hospitalitytoday

Catering Sales Manager

On-site · Calgary, Alberta, Canada

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Enterprise

Job Summary

Catering Sales Manager responsible for developing and fostering Group and Catering business for the hotel, managing pre-event, event, and post-event details, forecasting group revenue, and achieving sales/activity goals. Requires experience in catering/hotel sales, strong client-relations and negotiation skills, proficiency with hotel sales systems (Delphi, Opera, CI/TY), and the ability to coordinate with culinary, banquet, conference services, and operations teams. Emphasizes luxury hospitality standards, contract and BEO management, revenue forecasting, and delivering personalized service within a fast-paced environment. Location-based on Calgary, AB, on-site schedule.

Required Qualifications

  • Previous experience in catering sales, event sales, hotel sales, or luxury hospitality management.
  • A Hospitality, Tourism or Events program graduate or degree holder.
  • Proven track record of achieving sales targets and successfully managing corporate, social, wedding, and group catering events.
  • Strong knowledge of luxury hospitality standards, banquet operations, catering services, and event execution.
  • Exceptional sales, negotiation, and relationship-building skills with a strong focus on client satisfaction and revenue generation.
  • Excellent communication and presentation skills with the ability to confidently conduct client meetings, site tours, and event presentations.
  • Highly organized with the ability to manage multiple accounts, proposals, contracts, and event timelines simultaneously.
  • Experience preparing catering contracts, banquet event orders (BEOs), event resumes, and revenue forecasts.
  • Strong attention to detail and the ability to anticipate client needs while delivering personalized service experiences.
  • Proficiency in Microsoft Office and experience using hotel sales and catering systems such as Delphi, Opera, CI/TY, or similar platforms preferred.
  • Ability to collaborate effectively with culinary, banquet, conference services, and operations teams to ensure seamless event execution.
  • Strong financial acumen with experience managing budgets, forecasting revenue, and maximizing profitability.
  • Ability to work in a fast-paced, high-pressure environment while maintaining professionalism and composure.
  • The flexibility to work varying schedules as required by the needs of the business and timing of events, which could include evenings, weekends, and holidays.
  • Physically able to sit, stand and walk for extended periods of time and lift up to 25 lbs.
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Concord Hospitality

Catering Sales Manager

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