Catering Sales Manager
$65,000–$70,000 year
On-siteTampa, Florida, United States
Job Summary
Answer questions about menu items, ingredients, and portion sizes while coordinating with the Director of Catering Sales to organize and execute daily operations. Conduct phone calls with catering clients, maintain documented sales information, and resolve complaints regarding food quality or service. Work closely with Banquet Managers, Accounting, and other departments to manage client requests and the BEO process, ensuring open communication and timely conflict resolution. Report for scheduled shifts, adhere to organizational policies, and adapt quickly to new tasks. Must be available to work nights, weekends, and holidays.
Required Qualifications
- At least two years experience in catering operations
- Customer service experience in a hotel or country club
- Exhibits a high level of professionalism
- Excellent communication skills, both oral and written
- Exceptional organization skills and attention to detail
- Hospitality career focus
- Must be driven
- Self-motivated
- Dedicated
- Demonstrate enthusiasm and commitment to Member/Guests satisfaction
- Computer knowledge
- Knowledge of Microsoft
- Knowledge of Excel
- Knowledge of either POS systems or catering programs
- Knowledge of preparing invoices and filing systems
- Must be available to work nights, weekends, and Holidays
Desired Qualifications
- Exhibits a high level of professionalism, with excellent communication skills, both oral and written
- Hospitality career focus is a plus
- Must be driven, self-motivated and dedicated
- Demonstrate enthusiasm and commitment to Member/Guests satisfaction
- Knowledge of preparing invoices and filing systems is a plus
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