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Concord HospitalityPosted 2 weeks ago

Catering Sales Manager **Bonus Plan **

On-siteMiami, Florida, United States

Full TimeLarge

Job Summary

Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups. Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs. Collaborate with hotel departments to ensure flawless event execution and guest satisfaction. Generate new business through solicitation, networking, and follow-up with past clients. Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records. Lead pre-event, on-site, and post-event communications to ensure service excellence. Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods. Conduct site tours for prospective clients and facilitate client meetings as needed. Train, delegate, and guide staff to ensure smooth operation of events and service standards. A flexible schedule including weekends and peak-season Tuesday–Saturday is required.

Required Qualifications

  • Minimum 2 years' experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
  • Strong communication, negotiation, and organizational skills
  • Ability to work a flexible schedule and thrive in a fast-paced environment
  • Guest-focused with attention to detail and a commitment to delivering outstanding service
  • A flexible schedule, including weekends (and peak-season Tuesday–Saturday)

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