Catering & Off-Premise Manager
$95,000–$115,000 year
On-siteCosta Mesa, California, United States
Job Summary
Own the strategy behind third-party delivery and catering platforms across the restaurant portfolio, leading development of partnerships with DoorDash, Uber Eats, Grubhub, and ezCater. Analyze sales and operational data to drive revenue growth, improve profitability, and enhance guest experience through forecasting tools and KPI monitoring. Partner with Operations, Marketing, and Culinary teams to execute platform promotions, optimize digital merchandising, and troubleshoot issues across DSPs and catering providers. Lead negotiations with marketplace partners, implement new platform features, and evaluate emerging technologies to strengthen the off-premise digital guest journey. Requires 3–5 years managing digital marketplaces, Bachelor's degree in relevant field, and 25% travel.
Required Qualifications
- Bachelor's degree or relevant experience in marketing, business, operations, digital commerce, or restaurant leadership
- 3–5 years of experience managing digital marketplaces, delivery platforms, or catering channels
- Strong understanding of DSP ecosystems, catering marketplaces (e.g., ezCater), and digital ordering tools
- Analytical and detail-oriented, with the ability to convert data into insights and action
- Experience with POS integrations, DSP APIs, or catering platform technology
- Background in multi-unit or multi-concept restaurant operations
- Knowledge of digital merchandising and menu strategy for both delivery and catering
- Travel up to 25%, including location visits, oversee operational initiatives, and support business objectives
- All job offers are contingent upon successfully passing pre-employment background check
- All job offers are contingent upon successfully passing a background check
Desired Qualifications
- You may be a great fit if you have: Bachelor's degree or relevant experience in marketing, business, operations, digital commerce, or restaurant leadership
- You may be a great fit if you have: 3–5 years of experience managing digital marketplaces, delivery platforms, or catering channels
- You may be a great fit if you have: Strong understanding of DSP ecosystems, catering marketplaces (e.g., ezCater), and digital ordering tools
- You may be a great fit if you have: Analytical and detail-oriented, with the ability to convert data into insights and action
- You may be a great fit if you have: Experience with POS integrations, DSP APIs, or catering platform technology
- You may be a great fit if you have: Background in multi-unit or multi-concept restaurant operations
- You may be a great fit if you have: Knowledge of digital merchandising and menu strategy for both delivery and catering
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