Catering Manager | Full-Time | Spruce Meadows
$75,000–$80,000 year
On-siteCalgary, Alberta, Canada
Job Summary
Manage catering and concessions operations by overseeing event execution from set-up to tear-down, ensuring 100% compliance with alcohol service policies, and monitoring product quality for high guest service. Direct and mentor hourly staff, resolve performance issues, and handle all employment actions including hiring and termination. Troubleshoot POS technical problems, manage vault opening and balancing, and generate employee schedules. Maintain excellent attendance while working a variable event-driven schedule including evenings and weekends. This role supports profitable concession management at Spruce Meadows, requiring strong interpersonal skills and technical aptitude.
Required Qualifications
- Associate's degree (A.A.) or equivalent from a two-year college or technical school, or an equivalent combination of education and experience
- 3-5 years of experience in catering or concessions
- Concessions Manager Certificate from the National Association of Concessionaires
- Nationally recognized, advanced food service sanitation training course certification
- Familiar with inventory cost control and menu planning
- Basic computer proficiency: e-mail, Excel, Word, Outlook, Schedule+
- Working knowledge of POS and timekeeping systems
- Cash handling abilities and basic math skills, including significant number manipulation
- Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements
- Good verbal and written communication skills
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