Catering & Events Manager

As a Catering & Event Manager, you’ll support Sales & Marketing Team to manage and coordinate social events and group activities booked through the sales department. It is a mix of Reactive Sales + Proactive in terms of Event. Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines. Confirm in writing to the client and all affected hotel departments all group requirements via sales contract terms, addendums, confirmation of pricing, group resumes, and/or banquet event orders. Work with sales team to service and solicit new business. Up-sell client events and manage function space and room block inventory as assigned. Assist in the implementation of the hotel’s catering and conference strategy. Coordinate details with other departments such as VIP amenities, special requests, or other service needs. May coordinate outside vendor service needs (floral displays, audio/visual, etc.). Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures. Maintain client files and update information daily. Deliver Crowne Plaza Brand Promise and Service Signatures in your daily work.