Casual Ward Clerk / Customer Service Officers
On-siteVic, Catalonia, Spain
Vic, Catalonia, SpainOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Support patient flow by assisting with admissions, transfers, and discharges while acting as the key point of contact for ward coordination enquiries. Welcome patients, families, and staff with professional service, manage medical records and patient documentation, and operate the switchboard and reception. Perform administration support for the Nurse Unit Manager, handle health fund checking and processing, and maintain accurate records using hospital information systems. This casual role offers flexible shift options including night duty within the Resource Unit at St Vincent's Private Hospital Melbourne.
Required Qualifications
- Previous hospital or customer service experience
- Must have flexibility to work various shifts morning, evenings and night duty
- Criminal record and/or child protection checks
- Compliance with SVHA Staff Health Screening Immunisation Policy including mandatory immunisations/vaccinations (including flu vaccinations)
Desired Qualifications
- Experience with hospital patient information management system and medical terminology
- Excellent communication and organisational skills
- Proven attention to detail and accuracy
- Friendly and approachable with a commitment to patient-centred care
- Adaptable and reliable to work across different clinical settings
- Previous experience in health fund billings
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