Casual Medical Receptionist - The Doctors Mulgrave Road
On-site · Westcourt Cairns, Queensland, Australia
Job Summary
Casual Medical Receptionist at The Doctors Mulgrave Road Medical Centre in Westcourt, QLD. Responsibilities include answering calls and managing emails on a busy switchboard, meeting and greeting clients, booking appointments on health-based software Best Practice, assisting patients with enquiries and kiosk check-in, handling patient enquiries and rescheduling, health record management (exporting/importing reports), providing administration support to healthcare professionals, liaising with allied health specialists and aged care facilities, understanding third-party requirements, and assisting nurses in treatment rooms (sterilising, cleaning, stocking). Also involves general cleaning, infection control, stocking supplies, and contributing to a collaborative team environment. Requires Australian citizenship or permanent residency and a current full Queensland driver licence; strong customer service, computer skills, organization, and the ability to work across rotating early and late shifts are essential.
Required Qualifications
- Australian citizenship or permanent residency essential
- Current full QLD driver licence
- Intermediate computer skills
- Exceptional customer service skills
- Ability to remain calm under pressure with a positive and enthusiastic disposition
- Outstanding organisational, time management and multi-tasking skills
- Commitment to on-the-job training, ongoing learning and professional development
- Attention to detail, written and verbal communication skills
- Willingness to take direction and work collaboratively as part of a team
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