Casual Matchday Supervisor
On-site · Edinburgh, Scotland, United Kingdom
Job Summary
Casual, hourly-paid Matchday Supervisor at Easter Road Stadium supporting Matchday Duty Managers in hospitality, catering, and bar operations; supervise bartenders and food & beverage team members, and casual staff throughout events; assist with pre-event briefings, ensure service standards, operational procedures, and staff understanding; lead by example with high standards of customer service, professionalism, and presentation; assist with setup and preparation of hospitality lounges, executive suites, bars, and event spaces; monitor service flow, coordinate staff, and ensure cleanliness, stock, and readiness; support venue opening/closing, stock replenishment, and communication of operational needs; monitor staff performance and provide guidance, coaching, and support; assist with conferences, meetings, private functions, and non-matchday events; ensure adherence to procedures, licensing, and venue standards; promote food safety practices and allergen awareness; conduct regular checks of guest-facing and back-of-house areas for safety and readiness; support health & safety procedures and report concerns; complete operational and compliance checklists accurately and on time.
Required Qualifications
- Previous supervisory experience within hospitality, catering, bars, events, or customer service environments.
- Strong leadership and communication skills.
- Experience working in fast-paced, high-volume venues.
- Ability to motivate and support teams to deliver excellent service.
- Good understanding of food safety, allergen awareness, licensing, and health & safety requirements.
- Strong organisational and problem-solving skills.
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