Casual Guest Service Agent
On-sitePokolbin, New South Wales, Australia
Job Summary
Check guests in and out, handle front desk inquiries, and deliver exceptional service from arrival to departure as the primary point of contact for guests at Oaks Cypress Lakes Resort and Elysia Wellness Retreat. Work within supportive Front Office teams on a rotating roster that includes weekends and public holidays. Prioritize strong communication and a positive attitude while maintaining professional standards. Previous front office or customer service experience is highly regarded. Join a global hotel group offering genuine career pathways and learning programs to advance your hospitality career.
Required Qualifications
- Flexibility to work a rotating roster, including weekends and public holidays
- Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand
Desired Qualifications
- Previous front office, reception, or customer service experience highly regarded
- Strong communication and interpersonal skills
- A team player with a positive and professional attitude
- If you're passionate about hospitality and ready to join a team dedicated to creating exceptional guest experiences
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