Casual Food & Beverage Assistant
On-site · London, England, United Kingdom
Job Summary
Food & Beverage Assistant providing warm, professional service across hotel outlets, including restaurants, bar, and conferences/events. Responsibilities include taking and serving orders, promoting menu items and upselling, handling payments and POS operations, maintaining clean service areas (mise-en-place), and supporting guest journeys. The role emphasizes guest satisfaction, collaboration with colleagues, and delivering excellent customer service in a fast-paced hospitality environment. Training is provided and opportunities for development are available.
Required Qualifications
- Friendly, positive and approachable.
- Passionate about delivering excellent customer service.
- Comfortable working in a fast-paced environment.
- A strong team player.
- Reliable, flexible and willing to learn.
- Confident communicating with guests and colleagues.
- Available to work a variety of shifts, including evenings and weekends.
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